Privacy Policy

Devonport Chocolates take your privacy seriously.   If you wish to be taken off our database please email us at this address

Devonport Chocolates collects customer information to help us to serve you better. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of personal information we collect from you. By visiting our website, or providing your information to us, you are accepting the practices described in this privacy policy.

You agree to this policy by displaying, using or accessing the Devonport Chocolates Website, by registering for an account at the Devonport Chocolates Website, by joining our loyalty system in store, by placing an on-line order for any product or service provided by Devonport Chocolates by submitting any information or other material to the Devonport Chocolates website, or by allowing or authorizing any person to do any of the same on your behalf or for your benefit.

Devonport Chocolates respects your privacy. Any information you give us is held with care and security, and will only be used with your consent.

Devonport Chocolates collects the following information from you:

  • name
  • contact information
  • location
  • computer or network
  • interactions with us
  • Date of birth if provided

Devonport Chocolates will use your Personal Information as follows: 

  • send you marketing offers, store updates and new product information via email using Mailchimp if you choose to receive emails.
  • update you on your loyalty points and rewards and from time to time send your a special offer via Collect our loyalty system if your have signed up to our loyalty system.
  • use your interaction with our Facebook page, Instagram page, emails and website to target Facebook ads to your interests and location.

Devonport Chocolates use Direct Payment Solutions to process your credit card payments, please click here for their privacy policy.

Devonport Chocolates email database is run via Mailchimp please click here for their privacy policy.

Devonport Chocolates loyalty database is run via Collect apps.  Click here for their privacy policy.

At various points on our websites, you have the option to join our email list and receive information about our products, services and offers. Also, if you provide us with your email address when you register online or update your account, place an order online or by phone, make a customer service inquiry, opt-in to receive our emails, shop online, request a catalog, participate in a contest, promotion or survey, you may automatically be added to our email list and receive marketing or promotional information from us. Devonport Chocolates will not share your email address with third parties or with anyone outside of Devonport Chocolates. Email addresses are only used for direct marketing communications to our customers or order updates.

Devonport Chocolates uses all features of Google Analytics. Google Analytics does not store any visitor specific data and we will not use visitor specific data in any way related to Google Analytics, Google Adwords, and Remarketing. Devonport Chocolates uses remarketing and analytics to display content specific advertisements to visitors that have previously visited our site when those visitors go to other websites.  

This Privacy Policy does not cover the privacy and security practices of the social media sites on which Devonport Chocolates has Social Media Pages. Please review privacy policies and terms of service on the social media sites if you have any questions about their privacy or security practices.

Please note that all information and material collected or provided, in any manner and of whatever nature, may be transferred or assigned by Devonport Chocolates in conjunction with a merger or the sale of all or a portion of the Devonport Chocolatest business (or similar event).